Hotmail/Live.com/Outlook.com/... delisting requested

[Erik Huelsmann]

Hi all,

Microsoft's mail services are a tough party to work with. While GMail uses
a moving average system to block mail (in the sense that they never
*completely* shut down a sender, but monitor the quality of the mail stream
coming from it, even if it's 99.9% shut down, Microsoft will simply kill
off the entire mailflow, disabling the possibility of automatic
rehabilitation.

Today I had to ask Microsoft to delist us (this unfortunately happened
before, so I could say "again"); the reason is that we have a relatively
large number of moderators subscribed to Microsoft sevices.
Why is this a problem? Well, Mailman will stubbornly try to deliver
moderation reminders, even if the reminders have been rejected by the MS
mailserver for suspect virusses. With very few actual subscribers on MS
infrastructure, these reminders constitute a high percentage of our mail
flow to e.g. outlook.com.

How can you help?
 1. As a moderator, you could use another mail account than an MS account
to do your moderation
 2* If you don't feel like moderating your mailing list anyway, turn off
moderation by plain rejecting all mail which would otherwise need
moderation (most notably posts by non-members)
 3. Please act on your moderation requests so we don't generate endless
reminders (presumably with spammish or other bad content)

* Or tell us that you don't -- we know how to configure your list
accordingly

What we did to help:
 1. We re-instated our mail virusscanner -- which we used to run, but
apparently didn't anymore
 2. We tried to find (unsuccessfully) if it's possible to make Mailman send
reminders without quoting the content of the actual message


-- 
Bye,

Erik.

http://efficito.com -- Hosted accounting and ERP.
Robust and Flexible. No vendor lock-in.
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